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Frequently Asked Questions

On PEI, 59% of all crimes are property incidents and 26% of those crimes are break and enters.


If you have a Monitored Alarm System, your home is 40 times less likely to be burglarized than a home without one.

The primary target for break and enters are residences.

1. How does it work?

Your alarm system is designed so as to protect the outside perimeter of your residence from forced entry. The system is based on electronics which allows home owners, like you, to protect their property from individuals (burglars) when no one is at home or when you are sleeping. Typical owners of alarm systems would be working parents who leave in the morning and come home at supper time. Other users are cottage owners who leave their seasonal home unprotected for extended periods, and snowbirds, those who spend extended periods in the south during the winter.

2. What parts of my home are protected?

Electronic door contacts are generally installed on each door of the home. If a door gets opened and the house is armed, that action – opening a door – will trip the system, set off a loud siren and send off a message through the telephone line to an outside monitoring center which in turn, contacts the police.

3. What about motion detectors?

Since windows are another form of entry, there must also be a mechanism to detect intruders should they enter in this manner. Motion detectors are placed strategically throughout the home so as to protect valuables in places like the master bedroom, computer room, den and family room.

4. How many motion detectors are typically installed?

This depends on the size of the house and the homeowners desire for coverage. Typically 3 or 4 motion detectors for each home, along with 2 or 3 door contacts as required.

5. How do you 'arm' the system?

A keypad is conveniently located near the most frequently used door.  A four digit code is entered to arm the system.  The home owner is then given a predetermined length of time to leave the premises. Remote arming devices are now available for ease of operation.

7. What does a home system cost?

Home Security Systems cost varies from location to location.  Your individual needs for the type of service will determine cost and installation.  You can expect to pay an ongoing fee just under $20 a month.

7. How long does it take to install one?

Once again, this depends on the size of the home. Pre-wiring a new home is preferable but if the home is not pre-wired, a typical installation would be one full day.

8. Will my pets trip the system?

No, as long as pet sensitive motion detectors are used, or you have opted for full perimeter protection (FPP) which consists of door contacts and window sensors.

9. How user-friendly are alarm systems?

Between the instruction booklet and the time taken by the installer to instruct the home owner, the systems are very easy to operate. 24 Hour paging service is available through Provincial Alarm, so that your ongoing security needs are met.

10. Are there insurance benefits to having a security system?

While there is no industry standard, insurance companies recognize the value of having an alarm system. Insurance companies are also interested in some of the other options that can be added to the alarm system, like Smoke Detectors and Low Temperature Monitors. Since the home owner pays a yearly monitoring fee anyway, it may make sense to consider some of the home protection options.

11. Does an alarm system really reduce the risk of a burglary in my home?

Yes! Research shows that you are 40 times less likely to have your home or cottage broken into! By purchasing an alarm system, you virtually eliminate your home as a target. A article in the Charlottetown Guardian mentioned that there had been break-ins into six of eight cottages in a certain area. The only two cottages not broken into had security systems. By purchasing a security system, you virtually eliminate your home being a target.


Insurance companies may recognize that an alarm system prevents break and enters and can potentially lower your premiums.

The majority of break and enters happen during the day when people are out.

If you travel in winter, or have a cottage, an alarm system could be looked upon as a necessary expense.

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